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Harper & Vale: Back Online in 6 Hours

A ransomware attack on a Friday night, contained and recovered before Saturday breakfast.

Our analysts saw files being encrypted on one laptop at 11:40 pm. We isolated it within eight minutes, stopped the spread and restored the affected files from a locked backup.

The firm was working again by 6 am. We then rebuilt their defences and trained every member of staff.

How the project ran

  1. Hour 0Alert, device isolated in 8 minutes
  2. Hours 1–6Clean files restored from locked backup
  3. Week 1Every device checked and hardened
  4. Week 2Staff training and report for the insurer
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