Help desk open Mon – Fri 8am – 6pm, Sat 9am – 1pm · Security team on call 24/7

24/7 incidents (555) 014-7720

IT support for small business

Friendly IT help, in 15 minutes

Slow laptops, email problems, new starters and printers: call, chat or email and a real engineer fixes it, usually on the first call.

  • No long contracts
  • Fixed monthly price
  • Next-day on-site visits
4.9/5from 2,300 tickets rated
78% fixed first callwhile you watch
  • Real engineers, not bots
  • 15-minute response
  • No setup fee
  • 90-day repair warranty

How we help

Support your way

Prices

Simple, fixed prices

By the hour

$95

per hour · on site or remote

  • Next-day visits
  • Written repair note
  • 90-day warranty
Book a technician

Block of hours

$850

10 hours · use within a year

  • Discounted hourly rate
  • On site or remote
  • Roll over unused hours
Buy a block

No call-out fee within 15 miles. Hardware at cost.

Help desk hours

Call, chat or drop in

Our help desk answers six days a week. Security emergencies: call any time.

Monday
8:00 am – 6:00 pm
Tuesday
8:00 am – 6:00 pm
Wednesday
8:00 am – 6:00 pm
Thursday
8:00 am – 6:00 pm
Friday
8:00 am – 6:00 pm
Saturday
9:00 am – 1:00 pm
Sunday
Closed

Monitoring and emergency response run 24/7. For a security incident, call the help desk any time.

Reviews

What our customers say

★★★★★Google

We left on Friday with an old server and came back on Monday to everything in the cloud. Not one appointment was moved.

Dr. Leah MorganPractice manager, Riverside Clinic · Cloud migration
★★★★★Google

Ransomware hit at midnight. By breakfast we were working again. I cannot imagine that weekend without them.

James HarperManaging partner, Harper & Vale · Incident response
★★★★★Clutch

Our server died at 8 am and we were booking patients again by 8:15. The monthly restore tests are worth every cent.

Priya NairOffice manager, Brightline Dental · Backup & recovery

Get support

Tell us what is going wrong

Describe the problem and the number of people in your team. We reply within the hour during office hours.

  • Free assessment and written report
  • Fixed monthly price, no lock-in
  • Onboarded in two weeks
Rather talk it through?(555) 014-7720

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