Call, chat or email and a real engineer answers within 15 minutes. Most problems are fixed on that first call, while you watch.
Every ticket is logged, so you can see what was fixed and how fast, in a simple monthly report.
At a glance
- Answer time
- 15 minutes
- Fixed first call
- 78% of tickets
- Tickets
- Unlimited
- Languages
- English, Spanish
What is included
- Phone, chat and email support
- Remote fixes while you watch
- Password resets in minutes
- Printer and app problems
- Monthly ticket report
- Out-of-hours line for emergencies